RCD Hauling respects your privacy and is committed to protecting your personal information. We strive to use the information you provide to offer you the best possible service while maintaining the confidentiality of that information. This Privacy Policy outlines the types of personal information we may collect when you use our services or website, and the measures we take to safeguard your information. This Privacy Policy applies solely to information collected by us. Other websites that may be linked to our site have their own privacy policies, and we encourage you to review those policies. We are not responsible for the content or privacy practices of third-party websites. Additionally, any third-party advertising displayed on our site may also use cookies to collect information; we do not control this collection and recommend you contact those advertisers directly for their privacy practices.

Collection of Personal Information

We collect personal information to provide you with accurate quotes, manage your account, process billing, and understand your specific service needs to serve you effectively. This information may include your name, address, service address, email address, phone number, and payment information. All electronic files containing personal information are stored within a password-protected system accessible only to RCD employees and contractors with a legitimate business need to access the information. We require all third-party service providers to maintain reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction.

We may also use cookies and similar technologies to enhance your online experience and gather information about how you interact with our website. A cookie is a small data file that uniquely identifies your browser. While most browsers accept cookies by default, you can adjust your browser settings to manage or disable cookies. Our servers may automatically log information such as the URL that referred you to our website, your IP address, browser type, and the date and time of your visit.

User Choices on Collection and Use of Information

We may periodically send you emails or text messages regarding our services and promotions. By providing your contact information, you consent to receive these communications. If you prefer not to receive such messages, you can opt-out at any time by following the unsubscribe instructions in our emails or by replying "STOP" to text messages. You have control over cookies through your browser settings. You can choose to accept all cookies, be notified when a cookie is set, or reject all cookies. Please note that disabling cookies may affect the functionality of some parts of our website.

How We Use Your Information

The information we collect is used to understand your needs and provide you with a consistent and personalized experience. This may include using your information to: Generate service quotes. Facilitate your service requests or orders. Send you confirmations regarding service delivery or pickup. Process invoices and payment-related communications. Communicate with you about our services and updates. Provide customer service and support. Inform you about new services or benefits. Offer personalized promotions. Improve our website and services. Your information may be aggregated with other customers' data on an anonymized basis for analytical purposes to improve our services. Payment information is used solely for processing payments and preventing fraud. This sensitive information will not be used for other purposes and will not be retained longer than necessary to provide your services.

Policy on Sharing Your Information

RCD Hauling will not sell, rent, or lease your personal information to third parties. We may share information with trusted companies working on our behalf (e.g., for payment processing or customer service) under strict confidentiality agreements and with the understanding that they will adhere to privacy standards at least as protective as ours. In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will seek to ensure that your personal information is protected during such transactions.

We may disclose your information if we believe in good faith that it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to detect or prevent fraud,

security issues, or technical problems; to enforce our Terms of Service; or to protect the rights, property, or safety of RCD Hauling, our users, or the public.

Sites Covered by This Policy

Our website may contain links to third-party websites for your convenience and information. We do not control these websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their practices. Links to other websites do not imply our endorsement of those sites.

Access to and Accuracy of Your Information

RCD Hauling to maintaining the accuracy of your personal information. We implement various technologies and procedures to help ensure data accuracy. You may have reasonable access to review and update your personal information by contacting us. To protect your privacy and security, we may need to verify your identity before granting access or making corrections. Please help us keep your information accurate by notifying us of any changes.

Keeping Your Information Secure

We value your trust and take the security of your personal information seriously. We utilize industry-standard

physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.  

Changes to This Policy

As technology and our business practices evolve, we may update this Privacy Policy. Any changes will be posted on our website. We encourage you to review this policy periodically for any updates.

Contacting Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

info@rcdhauling.com

510-519-3525